Privacy Statement

Multistory understands how important it is to protect your privacy, and takes its responsibilities regarding the security of customer information very seriously. This statement deals with personally identifiable information (known as ‘Data’) that may be collected on our website or in person when you contact us.

Information provided by you on the ‘contact us’ page (enquiry form) on this website will be used to provide an answer to your enquiry. In addition, information provided by you on the comment forms will be stored on a database to record your content for display on the website. We may also keep your details on a database to keep you informed about other events and services that we think might interest you.

You can opt out of our mailing list or update your information at anytime by clicking here or contacting Caron Wright using the company information below.

Further Information Collected


Our website collects some anonymous information about your movements through the site. This information is used to help us monitor how the site is used and helps us to improve the website. The information collected automatically does not contain anything that can identify you personally.

Other Websites


Our website contains links to other websites of interest which are outside Multistory’s control and are not covered by this privacy statement.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access Rights

You have a right to access the personal data held about you. To obtain a copy of the personal information Multistory holds about you, please click here or contact Caron Wright using the company information below.

Contact Us


If you have any questions, comments or concerns regarding Multistory’s website or privacy practices, please click here or contact Caron Wright using the company information below.  The terms do not affect your statutory rights.

Company Information


Multistory is a registered charity in England and Wales under number 1116214 and a company limited by guarantee registered in England under company number 5910607.  VAT registration number: 896 4845 54.

The registered office is at 4^th Floor, The Public, New Street, West Bromwich, B70 7PG.


Telephone: 0121 533 7190.  Fax: 0121 525 6975.


Email             caronwright@mulstistory.org.uk